All About Khamir
Khamir is a non-profit organisation that serves as a platform for the promotion of Kachchh’s traditional handicrafts and allied cultural practices, the processes involved in their creation, and the preservation of culture, community and local environments.
We’re located in Kukma village, just 30 minutes outside of Bhuj. You could get here by the following modes of transport:
By Car: You can Google Map the location via this link: https://g.page/khami-crafts?share or by a simple search on Google Map for “Khamir, Kukma, Kutch”
Please feel free to call +91 9099908043 for more information
By Public Transport: Local city buses and shared auto-rickshaws run throughout the day between Jubilee Circle in Bhuj to Kukma. Once in Kukma, visitors should hire a private rickshaw to drive them the final 2 kilometres to Khamir.
We have a craft outlet at Khamir’s campus in Kukma, Bhuj, Gujarat. We also sell our products at Kutch Craft Collective’s outlet in Bhuj. You can find both the addresses below. Besides, we also frequently showcase our products at exhibitions held in Mumbai, Delhi, Ahmedabad, Kolkata and Bengaluru. To be in the know, you can follow our social media or subscribe to our newsletter.
Behind BMCB Social City,
Lakhond-Kukma Crossroads, Post Village Kukma, Taluka Bhuj
Kachchh, Gujarat 370105, India
Timings: Monday to Saturday, 10 AM to 6 PM
Kutch Craft Collective,
Opp Santoshi Mata Temple, Jubilee Circle,
Timings: 10:00 AM - 8:00 PM
Kutch Craft Collective,
NH41, Mandvi, Gujarat 370460
Timings: 10:00 AM - 8:00 PM
As of now, Khamir works with 1600 artisans and 350 artisan units, from the diverse communities spread across Kachchh.
Shopping with Khamir
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Yes, all your information entered on our site is absolutely secure, don't you worry! We assure you that the data entered is strictly confidential, and is used to only help us understand you better so that we can provide you better services in the future. To edit your personal info, you can visit ‘My Account’ to make the changes you want.
You can either try resetting the password or try logging in with an OTP. If you are using your registered email address, try resetting the password. Click on the ‘Forgot your Password’ option, enter your registered email address and then click on Send OTP. The OTP will be sent to you via SMS and/or Email. Next, enter the OTP and create a new password (minimum 6 characters and at least 1 number). And that’s how you can reset your password. If the above steps don’t work, feel free to reach out to our customer careteam.
You will receive an email and an SMS on the order confirmation. Please contact our customer care (firstname.lastname@example.org or +919099908050) if you are unsure or do not receive any update after placing an order.
No, you need not. Simply skip the sign-in process and shop as a guest. You’ll only need to enter your address and payment information when you check out.
Your account and payment information are secured by best-in-class 256-bit SSL encryption. To keep your personal and payment details safe, we ensure that sensitive and private data exchanges between you and www.shop.khamir.org happen over a Secure Sockets Layer (SSL) communication channel, and are encrypted and protected with digital signatures. SSL-secured communication channels are specially designed to protect all personal and sensitive information sent over the Internet. For security reasons, we only store and display the last four digits of your Debit Card or Credit Card number and card expiry date when placing an order.
If you receive an email, a call or any kind of communication from a person/association claiming to be from Khamir seeking sensitive confidential information such as debit/credit card PIN, net-banking or mobile banking password/s, please make sure to not provide such confidential and personal data. We, at Khamir, or our affiliate logistics partners, never ask for such confidential and personal data. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
All orders worth Rs.1200 or above, will be shipped free of cost in India. For any orders below Rs.1200, a nominal fee of Rs.100 would be applied.
We deliver in almost every part of India (subject to confirmation from courier vendor). Orders above INR 1200 will be eligible for free shipping. Below that, Rs. 100 will be levied as a Shipping Charges. Cash on delivery is NOT available on our platform currently.
Yes, we do ship internationally. Please make sure to check out the list (here) of all the countries around the world that our delivery partners can ship your orders to. If you don't see your country in the list, we’re extremely sorry as we currently don’t deliver there. That said, the countries serviced by us are frequently updated, so please come back and check to see if this has changed.
Currently, the process of placing an order for international deliveries is manual -- which means, if you like any product, you can email or WhatsApp (+91 9099908050) us and we will be happy to process your order.
Returns, exchanges & cancellation
Khamir has a hassle-free return and refund experience.
Khamir’s returns and exchange policy gives you an option to return or exchange items purchased on our online store for any reason within the specified return/exchange period of 10 days. We only ask that you don't use the product and preserve it in its original condition, tags, and packaging. You are welcome to try on a product, but please take adequate measures. But not all products are applicable for a return, so make sure you check out our returns, refunds, exchanges and cancellations policy before placing an order.
You can return products purchased from Khamir within 10 days of purchase, except for our non-returnable products.
All you’ve got to do is create a 'Return Request' under “My Orders”, follow the steps that come later, and finally, tap on the 'Return’ button. Make sure to keep the item ready for pick up or ship it to us based on the return mode.
Note that we offer pick-up facilities only in selected locations based on our courier serviceability. If the reverse pick-up option is not available at your location you can self-ship the product to us.
Tap on the ‘My Orders’ section and then select the item/s or order/s you want to cancel
In the event that you receive a damaged product, we suggest initiating a return, send us a photo of the product within 48 hours of the delivery and we will resolve the issue to your satisfaction. Besides, we request you not to accept a package if it has been tampered with. In case you already have and that has an issue, please reach out to us at email@example.com within 48 hours of the delivery and mention your order details in the email.
For payments made via Credit Card, Debit Card, Wallet or Net Banking, you will receive your refund into the source account within 7-10 days from the time of order cancellation.
Connect with us in case of any doubts or confusion
Gift Cards and Gifting
Give the best surprises with Khamir's wide range of gifts and gift card options
Your E-Gift Cards are valid for only one year from the date of issue. They are not negotiable instruments like cash or cash equivalent. The card/s once issued cannot be cancelled or refunded. Note that your e-gift cards are redeemable only during the validity period and the validity shall not be extended under any circumstances.
Use this text to answer questions in as much detail as possible for your customers.
(i) The gift card is not reloadable;
(ii) not redeemable for cash;
(iii) are single-use
If your purchase value is more than your gift card value – you have to use the entire value of your Gift Card while redeeming it. Purchases exceeding the value of this E-Gift Card should be settled by cash/ credit/ debit card.
Our value chains are transparent and ethical, and we provide fair wages to all the stakeholders who are involved in the process.
Most of our materials are locally sourced.
Kala Cotton & Indigenous Wool for textiles, Wood and Desi Leather for hard material craft products are all sourced from Kachchh, Gujarat, India. The scrap metal for bells and waste plastic for upcycled plastic weaving are also sourced locally. TC Leather, silk and Indigo are sourced from South India. At times, we also source TC leather from Gujarat. All other natural dyes are sourced locally.
Yes, they're absolutely food-safe. As our lacquer-turned-wood products are handmade, they like the touch of a hand when they’re cleaned too. We'd recommend keeping them away from dishwashers. We suggest using mild detergents or soaps because just like you, your products deserve some kindness too.
The leather products may catch mold on wet monsoon days. But you need to wipe them dry and store them properly after every use. If you give it some sunshine, even better. We recommend that you follow all care instructions given with the product/s.
From the raw materials to the finished products, we create everything in Kachchh. Our craft value chains are indigenous, sustainable and ecologically sound. We believe in a regenerative and circular economy.
Yes, we do not know any other way of producing products except with our hands. The artisans associated with us only know the language of crafts which has been passed onto them through their forefathers and continued in the family for at least 7 generations.
Kala Cotton of Kachchh is the original pure Old World cotton of India. Khamir's Kala Cotton Initiative encourages sustainable cotton textile production in harmony with the local ecology. This crop is organic, rain-fed, has a high tolerance for both disease and pests, and requires minimal investment. It is both resilient and resurgent in the face of stressful land conditions, which in turn helps it form a strong, coarse, stretchable fibre that is often used in denim. Bt cotton, on the other hand, is a genetically modified organism (GMO) or genetically modified pest-resistant plant cotton variety, which produces an insecticide to combat bollworm. It disrupts the natural process of gene flow. The pests become resistant to the toxins produced by these crops resulting in a decline of crop production. Learn more about Kachchh's Kala Cotton in this blog.